Designing Effective and Easy to Read Press Releases

February 3rd, 2010 by mikeq

While there is really no set format for designing a Press Release, most writers that regularly design them have settled on a tried and true method for creating a press release that will properly advertise new web site launches, new product lines or business announcements. If you would like to know how to create a press release or want to know what to expect from a professional, this post will help you define your goals and create (or order) the best press release possible.

The Header

The top line of a press release is typically a capitalized one sentence capsulized wrap up of what the press release is advertising. this should be the line that tells the reader what the press release is about. In essence, think of this line as a sort of Meta Description. For example:

NEW CONTENT CUSTOMS BLOG POST DESCRIBING PRESS RELEASE TO BECOME AVAILABLE ON FEBRUARY 3RD, 2010

The Grabber

Longer in length than the header, this portion of a press release is meant to draw the reader in. It describes, in more detail, the importance of reading the press release and how it is valuable to the reader. This portion is normally voiced as a sales pitch. If it is written correctly, the reader should be sold without having to continue reading. For example:

Have you ever wondered how to write a press release in the correct format? With the help of Content Customs, you can get the information that you need today. Any business owner, web site developer, sales executive or writer will be able to access this information immediately, perhaps saving them hundreds of dollars.

The Main Text

February 2nd, 2010 – The main text serves as the meat and potatoes of the press release. Any information that is pertinent to the press release should be included here. The first paragraph should begin with the date of the press release, just like this one did. Each paragraph should describe an individual talking point of the advertisement. When ordering a press release or drafting one yourself, it is always helpful to write a 5 item list containing a topic for each of these paragraphs. This helps center the content and give you the most value for your dollar. Save alternative services or options for the last two paragraphs and keep the important information about the advertisement in the first three.

About Us Section

This section described the web site or company and builds trust with the reader. This is a very simple section. Typically, the information includes the site or company launch date, how they have grown over the years and where they are today. Keep the information professional rather than conversational in this portion.

Contact Info

Obviously, no press release is complete without information on how to contact the distributor of the advertisement for more information as well as a last chance to include the web site’s URL or company’s phone number. The information provided should be formatted as follows:

Developing eBooks: What Makes an eBook Valuable?

February 2nd, 2010 by mikeq

At Content Customs, we get a lot of orders for eBooks. If you place an order for an eBook, you obviously know what you are doing. At an average of 20,000 to 40,000 words per eBook, this can quickly become an expensive service. So, many people that do not understand the value of content often question the value of a well written $1200 to $2400 piece of content. However, there is a great deal of work that goes into the development of an eBook. It is never as simple as just writing a 20,000 word article. Hopefully, this post will shed some light on the process of developing an eBook and how they can be valuable to web site owners and marketing wizards alike.

Research, Research… Research

The first step in developing an eBook is a graduate thesis amount of research. As most eBooks are designed to be sold as “electronic textbooks,” people that purchase such content are looking for a stand alone resource. eBooks can serve as membership benefits to a web site or even (as we have written before) company employee handbooks, training manuals and helpful guides. Whatever the purpose of an eBook, it requires a great deal of research. I typically estimate that 5 hours of research both on and offline is required for each 10,000 words of content.

Writing a Special Type of Content

At Content Customs, we have writers specifically trained to handle the stress and special considerations of writing an eBook. They normally have deadlines as little as 2 days. This means that the writer will likely work two 14 hour days, at least. eBooks really are comparable to writing short stories. Consider how much it would cost to hire a writer to draft a classic book like “Animal Farm” or “1984″ (George Orwell has been on my mind). This service could cost $10,000 to $12,000 at the best of prices. In fact, this is often the price that you would expect to pay a good individual freelance writer.

Why Do People Pay So Much for eBooks?

To put it simply, eBooks are some of the most valuable pieces of content on the Internet. Not only can they be broken up to fill an entire web site worth of content, they can be a great way to attract memberships to web sites or be distributed at a flat fee to customers. you might be surprised to learn that most manuals or short books that you purchase on Amazon or another related web sites were actually eBooks when they were produced. The customer published them in their own name and resold them as a physical book. By hiring a ghost writer, this is something that you can do as well. If the subject matter is current and valuable to a wide audience, you can break even in as little as a few weeks. Following that, it’s pure profit.

If you are turned off by the high price of having an eBook produced, think again. If you are serious about your content or business, having an eBook drafted (or taking the time to draft one yourself) can be one of the best ways to quickly boost memberships, site traffic and overall sales.

Why You Should Never Give Up On Content

February 2nd, 2010 by mikeq

When we first began preparing to expand our capabilities of selling content, we enjoyed partnership with some mass submission web sites that were essential in our business growth. In essence, we were responsible for submitting ongoing content on a freelance basis.  However, the submission system was faulty enough to make submitting articles a headache. Editors for the web site would request changes that were absolutely incorrect or but heads with our own editors over matters that left us wondering if they had any experience with the subject matter that they were editing. to give you a few examples, I can remember some comments very clearly:

  • Please refrain from using the term “slide” when describing the trombone. It is a valve instrument.
  • “Off” is not a preposition.
  • Passive voice is always better than active.

Long story short, we fulfilled our contract with the web site, paid the writers for all of the work that they had done and counted our losses. Although the content submission was regular and we could count on it to give us as much work as we needed to build our staff and secure a client base, the faulty submission standards were impossible to predict and resulted in a great deal of rejected articles that were fine pieces of content that the site’s editor simply took issue with in an opinionated manner. With client’s we are always flexible to deliver the best content possible and follow their every request. With this web site, it was simply not possible as there was no real client.

Lost Work

Thus, folders began to build up on manager’s computers titled “Lost Work”. Although the web site did not pay for the work, we paid the writers for the work and filed it away, hoping to have some use for it later. Recently, I have had several phone calls about buying older articles for a reduced rate. Of course, these lost work folders came to mind and we were able to sell a substantial amount of them to make up for our previous losses. We simply charged what we paid the writer and released the rights. Suddenly, a database of content that might sit around for years until we opened a web site on which to use it became a popular request.

The only reason this comes to mind today is that I was shocked to recently hear how many writing manager simply abandon lost content in the interest of saving time or not wanting to be reminded of previous unsuccessful efforts. Almost as bad, I have heard many cases of individual freelance writers abandoning lost “flat rate” work to revenue share web sites where they might make 20 cents for the content over a period of a year.

My advice to all writers and managers that handle content – never give up on work. you will take a loss from time to time, especially when you are just starting out as a freelancer and have some clients that never pay for the completed work. Make sure the writers are paid and hope for the best in the future. You never know when the content might prove to be valuable.

Editing – Turning Good Copy into Excellent Copy

February 1st, 2010 by mikeq

For every web site owner or writing company owner, one of the primary considerations is having a solid SEO and Internet copy writing editor. It can be tempting to simply hire a solid team of writers and hope that they can always draft excellent copy. However, hiring an editor can help with a variety of copy writing considerations. While a team of great writers is important, a good editor can combine all of their efforts into one, solid effort that creates excellent copy, every time.

Editing for Grammar

As a long time writer, I know how difficult it can be to self-edit any piece of writing. I have what I had in mind with my words clear and can tell exactly what I meant by what I wrote. However, as I have been reminded of in the past, what makes perfect sense to me might not be entirely clear to a person reading it. This is one of the prime functions of a good editor. They can be the first person to objectively read a piece of content and inform the writer if what they wrote was not entirely clear. Next to ensuring that the grammar is solid and there are no spelling errors, this is one of the most important functions of an Internet editor.

Editing for SEO

Many a good writer fails at Internet copy writing because they cannot grasp the idea of Search Engine Optimization. While writers should be able to understand the basic function of keywords and how they function in writing intended for the Internet, editors can go one step further and ensure that the proper amount of keywords is in each piece of content. This enables writing companies or web site owners to hire a team of writers and trust that their editor will be fully capable of ensuring that each article is as valuable as possible from an SEO standpoint.

Editing as a Manager

One great thing about editors is that they can, in essence, act as a manager and motivator to the rest of the writing staff. As editors normally receive each piece of content from the individual writers, they have an opportunity to ensure that content is being returned in a timely manner. In addition, a good editor has the potential to become a strong managerial force in handling your staff. As they become more familiar with consistent writers, they can be more capable of determining which writers will be best for individual tasks and determine which writers have the strengths to become editors themselves. Having such a full time delegating expert can be an invaluable tool for the success of your web site or business.

Online Plagiarism and The Importance of Original Content

January 27th, 2010 by mikeq

One of the things that I find plagues the Internet is the sheer amount of plagiarized content that some web site developers think they can use to boost their search engine rankings without any real effort or investment. I can tell you right now, they are dead wrong. In fact, nothing is more crippling to web sites than the inclusion of duplicate content (either on the same site or with other web sites).

Using plagiarized content is unprofessional, unfair, criminal and downright stupid. It may seem like a great way to get some free content. However, once search engines begin to recognize that you have duplicate content, your ranking will drop substantially at best and your web site will be shut down at worst.

Plagiarism – A Lot More Common Than You Might Think

One of the most memorable experiences that I had with plagiarism was when I was reviewing a test article from a potential writer. The resume checked out and the samples were solid so I gave them a test to see how they would respond to a time limit and make sure the writing in their samples matched the test. When I received the content, I did what I always do when I handle content for the company, checked it on multiple plagiarism checkers. I was shocked to see a 375 word match when the article was only 400 words long.

In addition, something about the matching content seemed very familiar to me. After double checking, I found that the article actually came from an old article directory that I submitted content to when I first began writing on the Internet. In fact, I discovered that, although my name was not on the article because I was ghost writing at the time, the article that the writer had plagiarized was actually mine. Obviously, the writer was informed of their foolish mistake and was not accepted to write for Content Customs.

Checking Content for Plagiarism

At Content Customs, every piece of content is checked for plagiarism both in our directory (to ensure that a writer has not copied work that they had previously completed but has not yet been published by the client) and against the pages on the Internet. One of our favorite plagiarism checkers is Copyscape. Searches are only 5 cents each and the limit of the amount of words you can check on each search is a nice 2,000. For a 10,000 word eBook, this means that you only have to break it into 5 sections to get accurate search results.

When I show people how Copyscape works, you can play a fun (but terribly revealing) game to show how big of a problem Internet plagiarism actually is. Search for your favorite topic on Wikipedia and copy and paste the first paragraph of the article into the Copyscape search field. You will immediately find that perhaps hundreds of pages that have copied just this paragraph and used it as their own will pop up. In fact, this is probably the only way you will ever see these web sites as they are likely buried on page 15 or 16 on Google search results.

If you are a writer, editor, writing manager or web site owner, Copyscape can be an essential and cheap tool for you to use to make sure your content is unique and you are not subject to any plagiarism claims or penalties. From the moment I started writing online until now, I have used Copyscape to protect myself, my writers and my clients from plagiarism. From time to time, an innocent mistake happens where writers are nailed by plagiarism checkers for content that they created themselves. After all, the Internet is a large and ever expanding place. By making sure your content is always unique, you can make sure that you always fairly and proactively add to it.

To try Copyscape out for yourself, you can visit their web site at http://www.copyscape.com.

Managing Freelance Writers

January 26th, 2010 by mikeq

Let’s be honest. Sometimes, managing a team of freelance writers can be a lot like herding cats. You are often not aware of their schedules, they have commitments and make excuses that you have to accept as fact (I’m too sick to write, My computer is broken, My Internet is down, My computer deleted the work, etc.) because they work from home and you might live thousands of miles away. Writing can fluctuate from day to day and sometimes it can feel like you are powerless to motivate them.

For large web site owners with a writing staff and company management teams, all of the issues should seem fairly familiar unless you have struck gold with a solid stable of talented writers. While some people are born to be managers, the rest of us could benefit from a set of guidelines to help writers create good content when you need it and maintain a reliable work schedule.

  1. The Golden Rule: Accept that you are working with freelancers and treat them like professionals, because they are. Just because a person works from home does not mean that they are any less professional than a person that works in an office. Treat them like peons and you will be treated in the same way.
  2. Be Available: If you expect your writers to be available, you should be available as well or have another manager on shift to handle questions or concerns. Nothing compares to having a leader ready and available to make quick edits, talk to writers and speak to clients. Paying a good editor a salary or hourly rate is a very good investment if you can count on them to keep your writers busy and motivated.
  3. Always be Clear: Make sure your writers know the deadline, how and when they will be paid for their work, what the assignment is, how long the content needs to be, etc. The more information that you can give a writer, the more confident they will be and the better the quality of the content will be.
  4. Delegate and Assist: It’s ok to help out on a large project, especially if it needs to be done quickly and you are understaffed. However, always turn to your writers before doing something yourself. They may need the work to pay their rent and constantly taking the “fun” work or doing too much of it yourself can take money away from your writer’s pockets and make them feel like you do not trust them.
  5. Handle Revisions Appropriately: If you do receive a revision from a client, understand that it is a necessary part of the process. Do not get angry with the writer, but make sure that they know which revisions need to be made and why. Give them time to take care of them and trust them to consider them. If you notice the same mistakes happening multiple times, mention it but always remain calm.
  6. Schedules: Give your writers the freedom to choose the work that they do when possible and give them a wide time margin for writing. As work from home writers, they will likely not be comfortable writing 9-5 every day. However, they should let you know when they plan to be available or how much work they can handle each day. Above all, if you ask a writer to be available, make sure that they have work to do. Nothing is worse than requiring a writer to be available and then making them sit there waiting for content to write. They will quickly lose interest and when a ton of work does come in, you will have a hard time getting them back in the game.
  7. The Good, The Bad and the Ugly: Always be willing to reward good work over time. Give your writers more responsibility (and perhaps, more money) as they do solid work. Work with less than quality writers to make steps toward creating content. Recognize mistakes and writing issues that will not be able to be fixed and “remove the problem”. The amount of time that you waste on a poor writer can be detrimental to your profits or the livelihood of the company that you work for.

Search Engine Optimization: Keyword Placement

January 25th, 2010 by mikeq

One of the mistakes that beginning SEO content writers often make is misinterpreting keyword placement and how they function in the entire piece of content. Indeed, permutations of a keyword phrase can be very valuable in increasing an article’s search engine value. However, to get the most value out of each SEO article, you must consider how each keyword is placed in an article and how it contributes to the whole piece.

What Not to Do

While many writers consider only keyword saturation as being important to SEO, there is a great deal more to take into account. After all, based on only this consideration, keyword stuffing would be the best SEO technique. But keyword stuffing is actually one of the worst things that you can do when writing content. If you are unfamiliar with keyword stuffing, think of an article that includes the keywords and only the keywords. Of course, this is an extreme example. Much more common would be an example like the following:

“There are many birds in North America refrigerator. While these birds can vary in both size refrigerator and color refrigerator, much of their anatomy refrigerator is often similar.”

You might assume that this piece of content would rank well for “refrigerator” and “birds”, it would not rank well for long or be of any value to visitors looking for solid information on birds or refrigerators.

Placing SEO Keywords Effectively

There are several rules that you can follow to make sure that your keywords are effective and properly placed. Test your article against the following guidelines:

  1. Do the keywords exactly match the keyword phrases (birds of North America vs. North American birds)?
  2. Do your subtitles contain the keywords of the title?
  3. Does the first sentence of your article include the primary keyword or keyword phrase?
  4. Are there no descriptive words like “the” or “it” that can be replaced with keywords like “birds” or “North America”?

If you were able to answer “Yes” to all of these questions, your article is in very good shape. Although SEO optimization is a great deal more complicated than following the above 4 rules, you can quickly begin generating good content that has the potential to rank well on search engines.

Remember that the highest ranked content depends on a variety of factors that determine how search engines determine its value. In many cases, first page ranked content has more links pointing back to it than lower ranking content on the same subject, a richer (yet proper) saturation of keywords and a web site that justifies the content with related material. While you might need to do much more work with a good piece of SEO content to achieve high rankings, you must start with properly placed keywords before moving on to any more complicated or labor intensive SEO techniques.

Working From Home – Is it as Great As People Think?

January 22nd, 2010 by mikeq

At Content Customs, some upper management and editors work from local offices to better serve our clients. However, the lifeblood of the company is work from home writers. When I first started working from home, many of my friends and family asked me the same question, “How did you get so lucky?.” Indeed, when I first started doing it, I agreed. Nothing compared to waking up and starting work without having to leave my apartment, especially during the brutal winters we often experience in Upper Michigan.

However, as time passed, I began to experience some of the problems that come with working from home.  Don’t get me wrong, working from home has a great deal of benefits. You are in control of your schedule and work habits. There is no boss breathing over your shoulder (In many occassions, you are your own boss). You can set up your work environment how you feel most comfortable without worrying about offending coworkers or customers. Working from home is great. However, let’s take a look at some of the common problems that come with working from home and how you can deal with them.

Working From Home is a Lot of Work…

One of the first problems that arises from home is the dreaded distraction. If you have a family, they might assume that you are available because you are at home. You might be in the middle of a project and suddenly be interrupted by an excited child waiting to play.  This works the same way with friends and roommates. One of the things that you can do to help with this problem is to set a schedule or develop a system. Put a sign up on your home office door or speak to your friends and family to tell them that when you are in your office, you might as well be on the moon. Help them to understand that, without your work from home time, you can not work as effectively.

The second most common problem is finding time to work. When you don’t have a boss, it can be tempting to take care of the things that you want to do during the day when they come up. You might decide to get your grocery shopping done before noon or take a trip to the bank. Set a schedule every week and stick to it. There is no reason that you need to work from 9-5 if that is what made you consider working from home in the first place. As long as you set a reasonable schedule and stick to it, you will be able to focus your efforts on making sure that you get a decent paycheck every week.

Generating Good Article Topics

January 21st, 2010 by mikeq

One of the most frustrating aspects of developing a web site is generating good article topics. This often requires a great deal of research and thought. One of the temptations that I often struggle with is getting away from the topics that I know I have experience in and thinking as if I was the reader of the web site. Beyond considering which keywords will function most effectively on a web site, think of which topics would be most valuable to the visitors of the web site.

For example, consider a web site focused on playing the guitar as a beginner. Some of the things that beginning guitar players might want to know right off the bat include:

  • How to Choose a Good Guitar
  • Finding Beginning Guitar Method Books
  • Replacing a Broken Guitar String
  • The Process of Tuning a Guitar
  • Finding the Best Guitar Sheet Music

You might not be very familiar with beginning guitar method books. However, many visitors to your web site will be very interested in choosing such books. In addition, such a topic also gives you the opportunity to take advantage of some affiliate programs that will give you a percentage every time a visitor to your web site buys one of their method books using your links.

Researching Article Topics

One of the biggest mistakes that you can make when researching which article topics you want is relying on one or two other web sites to determine which ones will be of the most value. Instead, one of your first stops should be the forums. What are people talking about now? There may be posts on a web site that are years old and no longer of interest to many people. However, forum posts are dated. You might find out about recent news in your web site’s subject matter that you previously did not know about.

Another way that you can get some free information about good article topics is by literally asking professionals in that field about what things they consider when practicing their craft. By simply sending an email to some selected professionals, you might be surprised at how much good, free advice you can get. Educators in particular will be very familiar with the questions that beginners tend to ask and typically enjoy giving advice to people that need it.

Finally, consider investing the time in taking part in the activity that your web site centers around. By doing so, you can be your own contributor. For example, if you decide to start a sewing web site but do not have a great deal of experience with sewing, try it out for a while. Ask yourself the following questions:

  1. What materials do I need to begin?
  2. How can I find the best sewing patterns?
  3. How long does it take to sew?
  4. What are some of the issues that I have been having as a beginner in sewing?
  5. Where do I prefer to sew?
  6. Are there any resources that I have found useful in learning to sew?

You don’t have to become a master at the craft but by taking the time to try it out for a while, you will have much more insight into exactly what your visitors will want to know.

Your Web Site – The First Step in Any Solid Business Plan

January 20th, 2010 by mikeq

I was discussing some options for web site development with the owner of Content Customs today, Corry Cummings, and he made a very thoughtful remark that I thought I would share with you today. Every page of content on your web site is another door that your visitors can go through to find you. At first, this seemed like a fairly basic concept. Then, I started to think about how often I talk to site owners that do not keep this concept in mind.

Any online business plan must begin with web site development. It is simply not enough to launch a marketing campaign and hope that the visitors will buy your product or service without a solid base of operations. If you really think about it, your web site is the image that your company shows the world. If it is poorly or under-developed, it has the potential to turn visitors off once they follow the link in your advertising campaign (whether it is through mass emails, forum posts or press releases).

Using Your Web Site as your Marketing Campaign

Many web developers will argue that your web site is really your marketing campaign. This is absolutely true. By developing a large web site with good SEO content, you can minimize or even eliminate the need for other marketing techniques like emails and press releases. In fact, keep these rules in mind when deciding which content is best for your business plan:

  1. Build from your home page. Your site map is one of the most important aspects of site traffic. Make every portion of your web site only a click or two away.
  2. Use press releases and sales letters as supplements, not means. These are both tools to bring attention to your web site, not replace it.
  3. Generate as many keywords as possible. Never hope that potential customers will search for your company’s name rather than the product you offer. If they’re doing that, they are already aware of your services.
  4. Never, ever stop. Some of the top ranking web sites have thousands and thousands of pages of content. Others might have as little as 50. If you are not seeing significant increases in site traffic, this does not mean that you have failed. It simply means that you have more room for growth.

Always investigate opportunities for improving your web site. You may find ways to add content without even having to change your web site map. For example, adding content to existing articles to add keywords can be very effective. As long as you continue to develop and evolve your web site content, your business plan is marked for success.