About Us
Content Customs is owned and operated by a group of web designers, developers, marketers, writers and editors. Together, we’ve compiled a team that includes some of the most knowledgeable, effective and talented professionals across all disciplines in the digital marketing industry.
We pride ourselves on personal service. When you contact us, you will always speak directly with a project manager to discuss your specific goals and needs. From there, we will work with you to create a customized plan that will best achieve the results you want to see.
Maintaining and growing your company’s internet presence is vital in today’s world, but it can detract from the time and energy you need to focus on your operations. With that in mind, we provide every digital marketing service you need from planning to execution.
In other words, we close the gaps that can make marketing time-consuming and frustrating for many companies, so that you can get back to what you do best: Running your business and building your dream. We believe very strongly in developing a true partnership with every client. In fact, one of our core company beliefs is that when you succeed, we succeed.
Our Experience
We bring the depth and breadth of knowledge of decades of combined experience in our respective fields. We have skills that can only develop with time and practice.
Our Core Values, Principles, and Operating Procedures
- Highly competitive pricing models
- Talented English-speaking writers
- All projects delivered on-schedule
- Skilled designers and developers
- Talented SEO specialists and marketers
- All projects delivered on-budget
- 100% satisfaction guarantees
- Timely responses to all inqueries
- Placing our clients success first
Additional Benefits of Working with Us
Dedicated project managers for all projects
At Content Customs, we are deeply client-focused. That’s why every client is paired with a dedicated project manager from the very start. You can proceed with every project expecting consistency of service and clear communication at all times.
This saves time and better ensures that you are working with a team member who is highly knowledgeable about your project, including its guidelines, the history of any changes in the project’s lifecycle, your due dates, major concerns and targeted goals.
100% satisfaction guarantee on all projects
Customer satisfaction is an essential part of our core values at Content Customs, so no projects are considered complete until our clients are completely happy with the products or services they receive. We pride ourselves on delivering the end results our clients expect.
We aren’t merely making promises, either. We have a 100% satisfaction guarantee on every project we undertake. We believe that we aren’t finished with a project until our client says we’re finished, so our services are risk-free.
Free consultation on all projects
We understand that creating a vision for your online presence can be overwhelming. We take the pressure off by providing free initial consultations to our clients so that we can develop a clear strategy for success.
By doing so, we are able to offer experienced guidance that can help our clients define their vision for a unique online presence, provide creative approaches and solutions to support scaling-up, increase productivity, improve web traffic, raise SEO rankings and drive sales.
Continual updates throughout project lifecycle
Building a new online presence or increasing an existing one often entails simultaneously managing multiple ongoing projects. We understand how difficult it can be for our clients to stay on top of multiple projects - so we make it easy.
We have developed a system where our project managers send each client status updates on a regular and consistent basis. This allows each of our clients the ability to focus on other objectives while still being fully informed of each project’s status.
Same day response to all client inquiries
Communication is key to our services, but communication is only effective when the mode is convenient and easy to use. With that in mind, we happily interact with clients via phone, VoIP (i.e. Skype), live chat, and/or email -- whatever method each client prefers.
In addition, we adhere to a strict policy of expedient replies to all inquiries for existing or new projects. By being present for our clients, we deliver next-level service and responsiveness that ensures on-time completion of each task.
100% original, SEO optimized content
SEO is what we do, so all products created by Content Customs are keyword-optimized and independently edited by our editors for adherence to the appropriate guidelines. In addition, all content is guaranteed to be 100% original.
Included in our editing process is the evaluation of each piece of content for tone, structural flow, readability, grammar and spelling. We also offer free revisions on all content that we create. We’re not done until the work satisfies all original guidelines provided by our client.