Social Media Consumer Satisfaction Low Despite High Usage
It seems counterintuitive that social media users would actually be unhappy with services they spend so much time…
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Google Plus Profile Names No Longer Have to Be Real
In an apparent attempt to become more welcoming and persuade tentative users, Google Plus has dropped its famous…
Major Brands See Big Decline in Facebook Organic Reach
The term “organic reach” refers to the number of people that can be reached simply by posting content…
Traffic Referrals from Social Media Sites Surging
A new report published on Shareaholic indicates that traffic referrals from many social media sites, especially Twitter,
Want to Search Tweets? Try Topsy
A news item published on Marketing Land suggests that social search engine Topsy, which also doubles as an…
Customer Satisfaction Down for Search Engines and Social Networks
A new customer satisfaction survey published by ForeSee Results does not bode well for most of our beloved…
Nielsen Releases Stats on “Second-Screening”
Although tablets are often considered “mobile devices,” most people aren’t carrying them around all day – instead, they’re…
Yahoo Acquires Social Search Startup Jybe
Despite having just one-sixth of Google’s search market share, Yahoo isn’t giving up on search just yet -…