The Internet Makes People Mean. How Does That Affect Your Brand?
Some people act the same on the internet as they do in real life. But many people will change significantly. Studies have found that the internet lowers a person’s inhibitions. This has been termed the “online disinhibition effect.” People will say things that they would never say in real life or act in an overly aggressive manner. For instance, people often use hedge words – like “seems to” or “sometimes” – to try to soften the mood when saying something









