Do you ever feel like it’s incredibly hard to get positive online reviews, while the negative reviews just pile up? You’re not alone. It has been found that negative events are much more likely to cause people to leave reviews than positive events. Even a single issue can be enough to trigger this negativity bias. Some have said that just one negative interaction is so detrimental that it takes 40 positive interactions to make up for it.
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The holiday shopping season is upon us, and it’s important to make sure that your web presence is ready. While it is true that more shoppers will likely buy in person this year than over the last two years, it’s also true that the vast majority of Americans will do at least some online shopping — if not all. After all, one study claimed that around
Your social media profile is essential for your company. It is likely one of the first ways that people are going to get to know what your company does and what you’re all about. When they hear about your products or services, they may first go to your social media profiles to get a better idea of what they should expect. As such, it’s one of the first ways that you will interact with these potential customers.
By its very nature, the tech industry has always changed fair quickly. However, recent shakeups at Twitter and Facebook have been a bit surprising. Many companies use these social media sites to engage with customers, answer questions, promote products, run ads and much more.
Smartphones have existed since 2007, and it’s now been long enough that most people in the United States expect everyone they meet to have a smartphone. It’s true that there are some who still use landlines or older models of cellphones, but they are certainly in the minority.