Choosing a Domain Name – Part 1

February 11th, 2010 by mikeq

One of the first and most aggravating problems of developing a web site is choosing the right domain name. This is a tricky subject because there are many schools of thought with a lot of good points. Even choosing something as simple as whether or not your web site will end in .com, .net, .org, or anything else can be a difficult decision. Most people might say that if you can get the .com, take it. However, some schools of thought will say that this is not always true. I will go through some of the general considerations for choosing a domain name and from there, you should have a basic understanding.

Insert Company Name Here

Although not as important as it once was, it is still a good idea to choose a domain name based on your company name rather than your product. For example, if you are called “Mike’s Footwear” and you sell shoes, you might be tempted to snatch up “shoes.com”. However, your content will do the job of ranking you for shoes. It will be far more important that you can simply tell people that you meet to visit www.mikesfootwear.com than to try to associate www.shoes.com with your company name.

.Com, .Net, .Org – The Three Kings

Of course, most people are more familiar with .com than they are with .net or .org. However, there is generally no difference between the three. I once was told by an editor than you should always do research at sites that end in .org because they are the most reputable. As I began to study more marketing and web site development, I found that this was not only untrue, but actually very stupid. Anyone can get a .org web site. While the average net searcher might make the same mistake and think that a .org must be a reputable organization, it really does not matter.

Hyphens and Plurals and Items, Oh My!

Long story short, avoid them all. The shorter your domain name, the better. You also don’t want to lose customers to web sites whose only domain difference from yours is the letter “s”. Looking at our above example, what if you wanted www.shoe.com but had to settle with www.shoes.com. There will probably be a great deal of people that full intended to order their footwear from your web site but instead went to the singular version, none the wiser. The same thing goes for articles like “the”, “my”, and “our”. Some web site visitors will forget to place the article at the beginning of the address and will be taken somewhere completely different. Imagine how confusing it would be if there were three major retailers called “Wal-Mart” “Walmart” and “Walmarts”. You wouldn’t want such minor differences in your offline store, why make the same mistake when choosing a domain name?

The Paypal Problem – Strategies for Handling Paypal

February 11th, 2010 by mikeq

Anyone that works on the Internet knows that value of having a Paypal account. There are few companies that perform services online that do not accept Paypal as a payment option. At Content Customs, 95% of our business is done through Paypal including accepting payments from clients, making payments to advertising clients and domain sellers and paying our staff. However, entire sites have been devoted to the problems associated with Paypal and you can easily see the disadvantages of accepting Paypal as a primary payment method.

Planning For the Worst

One of the things that I always tell people that use Paypal is to ALWAYS have a bank account associated with the account. You may have had a Paypal account for many years and have since closed the primary bank account listed on the account. If you have an essential Paypal debit card, it might not seem to make very much of a difference. However, should your Paypal account ever get limited, you will not have access to your funds and might not even be able to accept or send payments for several months.

For this reason, if you have a Paypal account, never leave very much money in it. Keep the money you will need to go a few days of spending or paying employees and immediately transfer the rest to your primary checking or savings account. Remember, you do not have to have any money in your Paypal account to make payments. If you have a balance of zero and attempt to make a payment, it will simply be deducted from your primary bank account. In the event that your account gets limited for a few months (something that Paypal can do for no reason at all), it won’t be anywhere near as detrimental if all of your money is in your bank account.

Using Your Savings as a Safety Net

As much as Paypal may like to, they have absolutely no control over the bank accounts associated with the account. Once it is off Paypal, they have no control over what you do with it. To make sure that I am always prepared for a potential problem, I make absolutely sure that with every pay check, I withdraw about $100 into a savings account for an emergency, hit my daily ATM limit to pay bills and have pocket money and transfer the remaining balance into my checking account. I would suggest that anyone that has a Paypal account take the time to open a savings as well and associate it with Paypal.

Hopefully, you will never have a problem with Paypal. If that is the case, having a well developed savings account can give you the money you need to open that new web site or take part in a new investment. Once you get to enough money to cover you for three months in the event of an emergency, you can begin treating your savings account payment as a bill from every check. Having that extra cash around can be a life saver.

News: New Content Packages Now Available

February 10th, 2010 by mikeq

At Content Customs, we have always valued each and every customer. However, clients wishing to enter a long term relationship are essential to our growth and ability to continue offering some of the lowest content prices on the Internet while still maintaining a dedication to content quality and speed of delivery. For this reason, we are now offering new instant ordering features for our web site visitors that wish to order ongoing content packages with just the click of a mouse.

Directly on our home page banner or by visiting our long term content packages page you can simply click on one of our packages and order content based on your weekly needs. By ordering long term content, you can take advantage of substantial discounts. Even our smallest package offers a discount of $25 (about 1 free article). Our largest content package offers a huge discount of $1500 for all customers. These package prices are set for customers that wish to order 1-5 months of content. However, if you wish to order 6 months or more of content, one of our project managers can discuss a substantial discount for your order. With long term content orders, you can get a discount of almost $10 per page or $0.02 a word from our normal rates.

Other Advantages of Long Term Content Packages

With each long term content package, you can take advantage of other important benefits. In addition to receiving the same 100% money back guarantee on all orders and our guarantee that your content will be custom made and unique, you also have the advantage of working with the same project manager and writer(s) through the term of your contract. This means that you always know exactly who your writer, editor and project manager will be. This makes sure that your content maintains the same quality, voice and tone through the entire term of your order. Few other content companies can make this offer.

Included in Each Long Term Content Order

In the past, our clients have asked if a variety of content can be included in our standard content packages. We include the following in our long term content packages for your convenience:

  • Full Blog Posts
  • Web Pages
  • Product or Web Site Reviews
  • Articles
  • Sales Letters
  • Anything else you might need within 400-550 words

The only items that we do not currently include in our content packages are Press Releases. These items require a specialized, professional press release writer and are much more expensive to produce than articles. However, we will soon be offering content packages that include discounted press releases. If you have a content order that includes a press release right now, please feel free to contact us and the project manager will be happy to negotiate a discount based on your order.

Web Site Partnerships – Content Creation

February 10th, 2010 by mikeq

As an experienced content writer and editor, I often get offers from web developers to enter partnerships in building and promoting web sites. There are many skilled web designers that often struggle with content and find this to be one of the most expensive parts of building a web site. I, on the other hand, have never pretended to be anywhere near an expert in designing and promoting web sites. Therefore, a web site partnership between a content writer and a web designer/marketer can be a match made in heaven.

In essence, the designer agrees to build and promote the web site while the content writer agrees to write and manage all of the content from the home page to the contact us section. Except for the costs associated with domain purchase and hosting, this partnership can result in a cheap or free web site with an investment of only time. Although I usually limit my partnerships to the owner of Content Customs or members of the web development team, I always take partnership offers very seriously because they can be an excellent way to build a web site quickly and easily; and so should you.

Making the Time for Partnerships

Of course, having a full time job and writing or designing in your free time can be quite a task. However, there are always a million excuses for not doing something. It can be tough to spend your week days doing the same thing that you do in your free time during the weekends. However, partnerships are low risk endeavors that you cannot afford to pass up, especially if you are a content writer. We keep our prices low because we like to work with both large clients that have a strong, established business and enjoy quality content at low prices and start up web sites that may not have any more of a budget than a few pay checks. Content, no matter how you spin it, is expensive.

Saving That Content

At this point, I have sold almost every college paper I wrote during by Bachelor’s and Master’s program to web site owners because I was fortunate enough to have kept everything I ever wrote. This taught me one thing, content, no matter the variety or application, is a very valuable thing on the Internet. If you work as a freelancer or have papers from high school or college, throw them up and see who is buying or keep them around for possible use on your own web sites in the future. You never know when that paper you wrote about Robert Frost might be needed by a person looking to sell his literature. In the event of a partnership, you might find that you have enough content to simply release your old work and make little or no additional investment.

Monetizing Your Web Site

February 10th, 2010 by mikeq

I’ve gotten a few requests to write this post and, to be honest, it’s probably about time. Creating a valuable and well written web site is a service that some people offer for free. However, do a simple Google search and try to find a web site in the top 10 that doesn’t have some sort of advertisement, store or banner. I’m willing to bet that, with most broad topics, you will be unable to find one within the first 30 results. The simple fact is that web sites are expensive to build and take a lot of time to develop. Why not be rewarded for your efforts?

Creating a Good Product

Creating a poor and rushed web site simply to make a quick buck is almost like inventing a product that serves little to no purpose. Sure, you could glue a toothpick to a bottle cap and call it an “automatic paper hole punching device,” but who would buy it? Treat your web site’s content as your advertising space. If you were to set out to buy a product, you would likely want to know as much about the product as possible. By investing the time and money required to get good Internet content can turn a plain black store sign into a sign that says “WE SELL COMPUTERS!” Your customers will know what you sell through an online search and they will know how to get there with multiple links from good content.

The First Step – You Guessed It…

Ah, Google. Nobody that has taken even the smallest step on the Internet has been able to avoid the god-like presence of Google. Not only is it the search engine that you MUST rank highly on, Google’s AdSense can turn a web site into a money making machine with only the click of a button. Although you will eventually want to move on to more targeted affiliate relationships that are set up with individual companies, AdSense can put advertisements on your web site in no time. Even when you do secure alternative affiliate relationships, there is no reason to abandon AdSense.

Banners and Links

After a while, you might begin searching for affiliates related to your industry. If you originally set up your web site solely to make money, you likely considered the affiliate relationships that you could obtain in order to monetize your efforts. For other web site owners, getting good affiliates might require adding content to suit their needs. This should always be related to your web site however. For example, if you operate a video game web site and want to take advantage of the huge amount of World of Warcraft players on the Internet, you might consider adding content about the game (perhaps 50 pages or so) and then applying for an affiliate relationship with Blizzard Entertainment.

Often, affiliate relationships can be built by simply reviewing products that are solid and relate to your web site and then linking to businesses that sell those products. Whatever the case, affiliate programs are usually free and easy ways to make money with your content. Don’t overdo it though. If your visitors trust you to provide solid and accurate information about your topic, they will likely trust that your affiliates will provide the same service, even if it is as small as a simple side banner. REMEMBER – no pop ups. Nothing turns visitors off like pop up ads or ads that force visitors to close windows to continue reading. If an affiliate uses such aggressive tactics, they are not worth obtaining.

Web Site Promotion

Finally, actively promote and market your web site through directory listings and Blog posts. One of the most effective search engine result boosts and traffic increasing tactics is simple link trading with related businesses or web sites. This can be as simple as offering a free guest Blog post to a popular Blog with a link back to your site. Provided that they reciprocate, you can support each site while promoting your own. With a good enough link trading relationship with another web site, you might be able to obtain a partnership and double your web site monetizing efforts.

However, remember that you should never link trade with a web site that offers your same products. They should be a similar supplier, not a competitor. For example, if you sell copy machines but not copy paper, you could find a great deal of value in link trading with a web site that sells copy paper but not copiers. Both web sites will benefit from the link trade and you can be sure that you will not lose business to your links.

Developing Content Writers – Web Site Revenue Shares

February 10th, 2010 by mikeq

As our content staff continues to grow, we are constantly looking for new ways to reward our staff for their hard work and dedication to the art of Internet content creation. One of the ways that we recently discovered was something that I decided to share with my readers in the hopes that they decide to do something similar for their staff or set up a revenue share system for their writers, regardless of whether they are regular staff (like our writers) or freelance contract writers (like many other content companies on the Internet).

Web Site Development

We have decided to open up revenue sharing options for our writers that allows them to own and operate their personal web site and begin making money every month for the work that they put into it. Every writer has the opportunity to come up with their own idea for a web site and agree to handle the content. From there, we secure their domain name, set up the web design and affiliate relationships and manage upkeep. This way, writers can begin making money over time that depends on the amount of work that they put into a web site and can even begin setting themselves up to plan for a time when they may not have to write anymore.

Not only does this system help the writer financially, it also helps us as a company for several reasons:

  1. The writer begins to learn the importance of content relationships on a web site as a whole rather than page by page. They learn the intricacies and challenges associated with developing web site content from not only the writer’s end, but also the owner’s end. This helps them further assist or customers.
  2. We take a small percentage from their affiliate checks every month to help cover costs associated with maintaining the site, editing it, and securing and performing upkeep on affiliate relationships. While the writer, of course, is given the vast majority of the revenue that the web site earns, we still have to perform a great deal of work in development and research.
  3. Building a web site gives the writer purpose and motivation. Let’s be honest. Ghost writing can be hard work. Each writer learns to treat each piece of content as if they were buying it themselves. However, continually drafting excellent copy that you may never see again can be very draining. In this way, we give them an outlet and a name to express their writing talents.

If you have a team of writers, consider offering them the same relationship. You can ask that they draft a great deal of the content before you launch the site to make sure that they are serious but once you make them an offer, be true to your word. If you ask that they write for free and they do so, you must be willing to take the time to give them a well designed and properly set up web site. After all, once you set up the site and perform basic maintenance checks every month, you might find yourself making a profit over a few years time.

Managing Content Company Costs – Client Billing

February 3rd, 2010 by mikeq

One of the major considerations of running a content company, indeed running any business, is how to properly handle customer billing and invoices. With many content companies, this can become a major problem as someone, either the client or the company, must place a great deal of trust in the other party. No matter how you choose to handle billing for content sales, custom made content comes with its fair share of billing problems.

Project Deposits

One of the ways that Content Customs attempts to solve some of the billing problems is to require a 50% deposit on the total amount that will be due upon completion of the assignment. This is done for a couple of reasons. First, no matter what, the writers must always be compensated for their hard work. If a manager cannot secure payment for a piece of content, it is nowhere near the writer’s fault and they should never be punished.

As the writer typically receives about half of the total cost of a project, requiring a 50% deposit ensures that, no matter what, the writer will always be paid for their hard work. Of course, this requires trust on the part of the client.

Content Delivery

One of the policies that Content Customs uses to reward clients for trusting us by making their deposit is to send the content before sending the bill for the remaining amount due. We do this to share the trusting relationship with the person placing an order. As we are aware that some customers have lost money to shady content companies that enjoy stealing people’s money, we have also lost money to clients that have taken advantage of this system to only pay for half of the order and never contacting us again. Although we use security features to prevent this from happening, we can usually only hope to break even if such an event occurs.

Still, every member of upper management agrees that using a system that develops a two way trusting relationship between our company and honest clients is well worth the occasional loss.

Money Back Guarantee

Although we are very rarely put in a position where it is necessary, we also choose to trust our clients by offering a 100% money back guarantee on every piece of content that we produce. If a client is unhappy with their order after revisions, we will always offer a full refund for the order. We trust our staff to produce the highest quality content every time and very seldom receive requests for rewrites, let alone refunds. If you choose to develop a content company, one of the best things that you can do for your clients is take every step to make sure that they are confident in your services every step of the way.

Designing Effective and Easy to Read Press Releases

February 3rd, 2010 by mikeq

While there is really no set format for designing a Press Release, most writers that regularly design them have settled on a tried and true method for creating a press release that will properly advertise new web site launches, new product lines or business announcements. If you would like to know how to create a press release or want to know what to expect from a professional, this post will help you define your goals and create (or order) the best press release possible.

The Header

The top line of a press release is typically a capitalized one sentence capsulized wrap up of what the press release is advertising. this should be the line that tells the reader what the press release is about. In essence, think of this line as a sort of Meta Description. For example:

NEW CONTENT CUSTOMS BLOG POST DESCRIBING PRESS RELEASE TO BECOME AVAILABLE ON FEBRUARY 3RD, 2010

The Grabber

Longer in length than the header, this portion of a press release is meant to draw the reader in. It describes, in more detail, the importance of reading the press release and how it is valuable to the reader. This portion is normally voiced as a sales pitch. If it is written correctly, the reader should be sold without having to continue reading. For example:

Have you ever wondered how to write a press release in the correct format? With the help of Content Customs, you can get the information that you need today. Any business owner, web site developer, sales executive or writer will be able to access this information immediately, perhaps saving them hundreds of dollars.

The Main Text

February 2nd, 2010 – The main text serves as the meat and potatoes of the press release. Any information that is pertinent to the press release should be included here. The first paragraph should begin with the date of the press release, just like this one did. Each paragraph should describe an individual talking point of the advertisement. When ordering a press release or drafting one yourself, it is always helpful to write a 5 item list containing a topic for each of these paragraphs. This helps center the content and give you the most value for your dollar. Save alternative services or options for the last two paragraphs and keep the important information about the advertisement in the first three.

About Us Section

This section described the web site or company and builds trust with the reader. This is a very simple section. Typically, the information includes the site or company launch date, how they have grown over the years and where they are today. Keep the information professional rather than conversational in this portion.

Contact Info

Obviously, no press release is complete without information on how to contact the distributor of the advertisement for more information as well as a last chance to include the web site’s URL or company’s phone number. The information provided should be formatted as follows:

Developing eBooks: What Makes an eBook Valuable?

February 2nd, 2010 by mikeq

At Content Customs, we get a lot of orders for eBooks. If you place an order for an eBook, you obviously know what you are doing. At an average of 20,000 to 40,000 words per eBook, this can quickly become an expensive service. So, many people that do not understand the value of content often question the value of a well written $1200 to $2400 piece of content. However, there is a great deal of work that goes into the development of an eBook. It is never as simple as just writing a 20,000 word article. Hopefully, this post will shed some light on the process of developing an eBook and how they can be valuable to web site owners and marketing wizards alike.

Research, Research… Research

The first step in developing an eBook is a graduate thesis amount of research. As most eBooks are designed to be sold as “electronic textbooks,” people that purchase such content are looking for a stand alone resource. eBooks can serve as membership benefits to a web site or even (as we have written before) company employee handbooks, training manuals and helpful guides. Whatever the purpose of an eBook, it requires a great deal of research. I typically estimate that 5 hours of research both on and offline is required for each 10,000 words of content.

Writing a Special Type of Content

At Content Customs, we have writers specifically trained to handle the stress and special considerations of writing an eBook. They normally have deadlines as little as 2 days. This means that the writer will likely work two 14 hour days, at least. eBooks really are comparable to writing short stories. Consider how much it would cost to hire a writer to draft a classic book like “Animal Farm” or “1984″ (George Orwell has been on my mind). This service could cost $10,000 to $12,000 at the best of prices. In fact, this is often the price that you would expect to pay a good individual freelance writer.

Why Do People Pay So Much for eBooks?

To put it simply, eBooks are some of the most valuable pieces of content on the Internet. Not only can they be broken up to fill an entire web site worth of content, they can be a great way to attract memberships to web sites or be distributed at a flat fee to customers. you might be surprised to learn that most manuals or short books that you purchase on Amazon or another related web sites were actually eBooks when they were produced. The customer published them in their own name and resold them as a physical book. By hiring a ghost writer, this is something that you can do as well. If the subject matter is current and valuable to a wide audience, you can break even in as little as a few weeks. Following that, it’s pure profit.

If you are turned off by the high price of having an eBook produced, think again. If you are serious about your content or business, having an eBook drafted (or taking the time to draft one yourself) can be one of the best ways to quickly boost memberships, site traffic and overall sales.

Why You Should Never Give Up On Content

February 2nd, 2010 by mikeq

When we first began preparing to expand our capabilities of selling content, we enjoyed partnership with some mass submission web sites that were essential in our business growth. In essence, we were responsible for submitting ongoing content on a freelance basis.  However, the submission system was faulty enough to make submitting articles a headache. Editors for the web site would request changes that were absolutely incorrect or but heads with our own editors over matters that left us wondering if they had any experience with the subject matter that they were editing. to give you a few examples, I can remember some comments very clearly:

  • Please refrain from using the term “slide” when describing the trombone. It is a valve instrument.
  • “Off” is not a preposition.
  • Passive voice is always better than active.

Long story short, we fulfilled our contract with the web site, paid the writers for all of the work that they had done and counted our losses. Although the content submission was regular and we could count on it to give us as much work as we needed to build our staff and secure a client base, the faulty submission standards were impossible to predict and resulted in a great deal of rejected articles that were fine pieces of content that the site’s editor simply took issue with in an opinionated manner. With client’s we are always flexible to deliver the best content possible and follow their every request. With this web site, it was simply not possible as there was no real client.

Lost Work

Thus, folders began to build up on manager’s computers titled “Lost Work”. Although the web site did not pay for the work, we paid the writers for the work and filed it away, hoping to have some use for it later. Recently, I have had several phone calls about buying older articles for a reduced rate. Of course, these lost work folders came to mind and we were able to sell a substantial amount of them to make up for our previous losses. We simply charged what we paid the writer and released the rights. Suddenly, a database of content that might sit around for years until we opened a web site on which to use it became a popular request.

The only reason this comes to mind today is that I was shocked to recently hear how many writing manager simply abandon lost content in the interest of saving time or not wanting to be reminded of previous unsuccessful efforts. Almost as bad, I have heard many cases of individual freelance writers abandoning lost “flat rate” work to revenue share web sites where they might make 20 cents for the content over a period of a year.

My advice to all writers and managers that handle content – never give up on work. you will take a loss from time to time, especially when you are just starting out as a freelancer and have some clients that never pay for the completed work. Make sure the writers are paid and hope for the best in the future. You never know when the content might prove to be valuable.